Last updated: April 24, 2026
At Eave, we believe that protecting your privacy and protecting you from scams go hand in hand. This Privacy Policy explains what information Eave collects, how it is used, and the choices you have. We have written it in plain language - if anything is unclear, please contact us.
Eave is an application designed to help you recognise phone scams in real time. References to "Eave", "we", "us", or "our" in this policy refer to the team and service operating the Eave application.
When you activate monitoring, Eave uses your device microphone to listen to your side of the conversation only. Audio is streamed to our backend solely for real-time transcription and scam-pattern analysis. Audio is never stored, never logged, and never retained after processing. Once a result is returned, the audio stream is discarded immediately.
The text transcribed from your speech during a monitored call is used only to evaluate whether scam-related language is present. Transcription data is not stored by default. If you choose to submit voluntary post-call feedback (see Section 3.4), an anonymised summary of the session may be retained for model improvement purposes only.
We may collect anonymised technical information such as:
This data contains no personally identifiable information and is used solely to maintain and improve the reliability of the service.
After a monitoring session ends, you may optionally tell us whether the call was suspicious. If you choose to submit feedback, we store an anonymised record of whether our detection was accurate. This helps us train better models. You are never required to submit feedback.
To use Eave, you must create an account using your email address. We store your email address solely to authenticate you and manage your account. We do not use your email for marketing purposes and will never sell or share it with third parties. You may delete your account and all associated data at any time (see Section 9).
If you choose to set up family alert notifications via the ntfy.sh service, you provide a ntfy topic name. This topic name is stored only on your device and sent only to the ntfy.sh notification relay. Eave does not store this topic name on our servers or associate it with your account.
We use the limited information we collect to:
We do not use your information for advertising. We do not build user profiles. We do not sell data to any third party.
We do not sell, rent, or trade your personal information. We may share limited anonymised technical data with infrastructure providers (such as cloud hosting services) solely for the purpose of operating the service. Any such providers are contractually required to keep data confidential and use it only to provide services to us.
All communication between the Eave app and our backend is encrypted in transit using TLS. We use API key authentication to prevent unauthorised access. Given that we do not store audio or transcription data, the scope of any potential breach is materially limited.
Audio data: not retained (discarded in real time).
Transcription data: not retained unless you submit voluntary feedback, in which case an anonymised summary may be stored for up to 12 months for model improvement.
Technical/diagnostic data: retained for up to 90 days, then deleted.
Eave is not directed at children under the age of 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Eave holds a minimal amount of personal data about you: your email address used for authentication. You have the right to access, correct, and delete this data at any time.
To delete your account and all associated data, open the Eave app, go to Settings > Delete Account, and follow the prompts. You may also request deletion by emailing privacy@eave.app. Deletion is permanent and all associated data (including any voluntary feedback) will be removed within 30 days. For full details see our account deletion page.
If you have submitted voluntary feedback and wish to have it removed without deleting your account, please contact us at privacy@eave.app.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@eave.app